Kiwibank

Kiwibank logo

Kiwibank is one of the largest bank in New Zealand, a wholly owned subsidiary of the state-owned enterprise New Zealand Post Limited.
It was founded in 2001 and currently provides a comprehensive range of financial products and services to its customers through more than 280 PostShops around the country.

Kiwibank products and services include:

Personal banking

  • Home loans
  • Credit cards
  • Everyday accounts
  • Savings accounts
  • Personal loans
  • Insurance
  • Investments

Business banking

  • Lending
  • Credit cards
  • Investments
  • Cheque accounts
  • Savings accounts
  • Merchant services
  • Insurance

International services

  • Foreign exchange and Foreign Currency Accounts
  • Online and manual international money transfers
  • Travellers’ cheques
Kiwibank, 4.8 out of 5 based on 6 ratings

Key stats

Founded: May 2001
Employees: over 900
Customers: over 800,000

Kiwibank head office location

Level 7 New Zealand Post House,
7-27 Waterloo Quay, Wellington Central,
Wellington 6011
New Zealand

Postal address:
Private Bag 39888
Wellington Mail Centre
Lower Hutt 5045

Contacts

General enquiries and phone banking
- Freephone: 0800 11 33 55
- From overseas: +64 4 473 11 33
- Fax: 04 462 7922

Business customers (8am and 6pm, Monday to Friday)
- Freephone: 0800 601 601
- From overseas: +64 4 803 1646
- Email: business.banking@kiwibank.co.nz
- Fax: +64 4 460 9117

Priority customers (8am and 6pm, Monday to Friday)
- Freephone: 0800 22 33 10
- Fax: 0800 22 33 00

Credit cards (7am and 9pm, Monday to Friday, 8am and 6pm on weekends, 8am and 4.30pm on public holidays)
- Freephone: 0800 521 521
- From a mobile phone: 0800 521 521
- From overseas: +64 4 473 1133

Personal loans (8am – 7pm Monday to Thursday, 8am – 6pm Friday, or 9am – 5pm on Saturdays)
- Freephone: 0800 54 94 54

Home loans (8am and 6pm, Monday to Friday)
- Freephone: 0800 000 654
- From overseas: +64 4 803 1649

International banking (8:30am and 5pm, Monday to Friday)
- Freephone: 0800 222 490
- From overseas: +64 4 460 9290

Insurance (9am – 6pm Monday to Friday, or 10am – 2pm Saturday)
- Freephone: 0800 222 491
- Fax: 0800 100 468

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ATMs and Branches of Kiwibank: